Terms of Service

These Terms of Service (“Terms”) govern access to and use of NegoDocs (the “Service”), a document-automation and electronic-signature platform. By creating an account or otherwise using the Service, you agree to these Terms on behalf of yourself and, if applicable, the organization you represent (“you”).

NegoDocs lets you build documents, invite recipients to review and electronically sign them, and track the resulting audit trail. Some features (API access, additional storage, additional team members) may be limited by your workspace’s plan.

You agree not to use the Service to:

• Upload or send content that is unlawful, fraudulent, or infringes another person’s rights;
• Impersonate any person or misrepresent your affiliation with a person or organization;
• Obtain a signature through deception, coercion, or without the signer’s genuine consent;
• Attempt to gain unauthorized access to another workspace’s documents or accounts;
• Interfere with, overload, or reverse-engineer the Service; or
• Use the Service in violation of applicable export, sanctions, or anti-money-laundering law.

The Service is designed with the intent that signatures collected through it qualify as valid electronic signatures under applicable electronic-transactions law — in the United States, the federal ESIGN Act and, in most states, the Uniform Electronic Transactions Act (UETA); other jurisdictions have comparable frameworks. Each signing session records the signer’s affirmative consent to sign electronically, their action taken to apply the signature, and a timestamped audit trail, with an optional cryptographic seal and trusted timestamp applied to the finished document.

Some document types (for example wills, certain court filings, or notarized instruments) may be excluded from electronic-signature statutes in your jurisdiction. You are responsible for determining whether a particular document is appropriate to sign electronically.

You are responsible for safeguarding your account credentials and for all activity under your account. Notify us promptly of any unauthorized use. We store passwords hashed (never in plain text) and support optional two-factor authentication.

Our handling of personal data is described in the Privacy Policy, which forms part of these Terms. In summary: once a document reaches a final, fully-signed state, its signed record (including the final PDF and its certificate of completion) is retained without modification for your workspace’s configured retention period, using write-once/read-many (WORM) object storage. This exists to preserve the evidentiary integrity of completed signatures — the same record a court or counterparty would rely on later — and reflects common record-keeping expectations under ESIGN/UETA-style frameworks. Documents that never reach a completed state (drafts, voided, declined, or expired documents) are not subject to this immutability and can be deleted or have recipient data anonymized on request; see the Privacy Policy’s “Your rights” section.

Paid plans are billed in advance for the period selected at checkout. Fees are non-refundable except where required by law. We may change plan pricing prospectively with notice.

You may stop using the Service and close your workspace at any time. We may suspend or terminate access for material breach of these Terms, including abusive or unlawful use.

The Service is provided “as is” without warranties of any kind, express or implied, to the maximum extent permitted by law. To the maximum extent permitted by law, NegoDocs will not be liable for indirect, incidental, or consequential damages arising from use of the Service.

We may update these Terms from time to time. Material changes will be announced by posting an updated version here and, where practical, notifying account administrators.

Placeholder — the governing law and forum for these Terms will be specified by counsel before production launch.

Questions about these Terms can be sent to legal@example.invalid (placeholder — replace with your organization’s real contact before launch).